In this episode, host Iyad Amer sits down with Chris Hart, an experienced charter broker with hands-on experience on both the operator and broker sides of private aviation, to break down the realities of broker life behind the scenes.

Iyad & Chris dive into:

• How Chris entered private aviation with no traditional career path

• The differences between working as an operator vs a broker

• Favorite aircraft for charter and why the Challenger 300 stands out

• Real AOG situations and how last-minute failures are handled

• International trips, paperwork pressure, and recovery challenges

• Catering and ground handling difficulties in foreign destinations

• What a broker’s daily schedule really looks like across time zones

• Concierge responsibilities beyond booking the aircraft

• Handling demanding clients and last-minute changes

• The biggest myths about private aviation and who can actually afford it

• What separates a good broker from a bad one

• Honest advice for new brokers entering the industry

This episode delivers a raw, unfiltered look at private aviation brokerage — highlighting the pressure, responsibility, and nonstop problem-solving required to succeed in the business.